HostGator Review - Jonathan Milde
I run a web design business that has been becoming more and more successful. Recently, my friend suggested that I set up a hosting service for my clients if they needed it, to make some extra monthly cash. I was interested in this idea, so I started looking around for good reseller hosting companies that would provide what I needed, without emptying my wallet. I spent a lot of time on forums and talking to webmaster friends who had more experience than I did in regards to hosting.
Well, after about a week of research I had narrowed my choices down to just a couple - among them was HostGator. I visited their sites and checked out their plans. Out of them, HostGator had the most powerful and flexible reseller hosting plans, for the overall best prices. But from experience, that is just half the battle - a host must also provide good customer service and great server uptime to even be considered. So I did some more research on them, and found out that last month their total server uptime was 99.998%, and the previous month was even greater - wow! They are a large company, and that kind of uptime is amazing.
My next task was to test their customer service department, so I emailed them asking some basic questions that I had. Within one hour, I had a friendly reply back from HostGator that answered all of my questions. From their server uptime stats, quick customer service, great reseller hosting packages, and good reviews that I read around the web, I was sold, so I ordered a reseller hosting plan from them. They helped get me set up and answered all of my (dumb) questions about setting up multiple accounts and managing payments, etc..
That was a year ago, and now I host over two dozen clients on my account and everything is running smoothly. The uptime is indeed 99.9%, and any issues that I have had have been solved within a matter of hours. My experience with them has been great, and I highly recommend HostGator to anyone who needs reseller hosting, or just shared hosting, or even a dedicated server.
-Jonathan Milde